INCIDENT MANAGEMENT  SERVICES

Emergency  Response - Emergency Management - Crisis Management - Issues Management  Operational Continuity - Business Continuity - Disaster Recovery - Business Recovery - Restoration - 
R​ehabilitation - Hostile Threat Management - Behavioural Intervention 

Development and Advisory

  1. Critical incident management
    - Development of integrated whole of enterprise critical incident management strategy and arrangements. - Development of emergency response & emergency control organisation structures & capability. - Development of approaches for incident management in offsite, remote, complex, or hostile environments.
  2. Emergency management
    - First response capability development. - Design and implementation of of emergency management and emergency control organisations systems and frameworks. - Emergency and crisis on-call capability.
  3. Operational continuity
    - Business continuity strategic framework development. - Business impact analysis. - Strategic and operational business continuity plan development. - Extended business as usual analysis.
  4. Restoration and recovery
    - Advice on post incident operational restoration, business recovery and infrastructure rehabilitation. - Creation of restoration and recovery frameworks. IT and facilities disaster recovery planning.

Assurance and Evaluation​

  1. Critical incident assurance
    - Assurance reviews, audits and evaluations of existing arrangements, capabilities, plans & other documentation. - Design and conduct of critical incident exercises (drills, desktops, live simulations) to test, rehearse, train and provide assurance.
  2. Training and tool development
    - Available modules and bespoke design of training and coaching for improving critical incident management capability. - Custom design and production of decision making tools, manuals, checklists and aide memoires for all aspects of critical incident management.

For further information on our Incident Management Services 

Please free to call or email Executive Impact directly, or fill in your details and your query below and submit for prompt attention.


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